Bank of Baroda Recruitment 2026 -Apply Online
Post Name : Customer Service Associate (Clerical Cadre) – Regular Basis
Total Vacancies :30 Posts (24 Male + 6 Female)
Important Dates :
Online Application Registration Starts : 22.04.2026
Last Date for Submission of Application & Payment of Fees : 12.05.2026
Eligibility Cut-Off Date 01.04.2026
Field Trial Date To be notified on Bank’s website
Vacancy Details :
A total of 30 vacancies have been announced across 4 sports disciplines – Cricket, Kabaddi, Table Tennis, and Football – spread across posting locations in Delhi, Mumbai, and Chennai. Out of 30 posts, 24 are for Male candidates and 6 for Female candidates.
Each vacancy carries a specific role/specialisation requirement (e.g., Batsman, Fast Bowler, Goalkeeper, Midfielder, etc.), and candidates must ensure they apply only for the role matching their sports specialisation. The Bank reserves the right to modify the number of vacancies and their breakup as per its requirement. There is no reservation for SC/ST/OBC/EWS categories in this recruitment.
Recruitment of Sportspersons: Breakup of Vacancies
| Sport Discipline | Location | Gender | Vacancies | Role (Specialization) |
|---|---|---|---|---|
| Cricket | Delhi | Male | 4 | 01 Batsman, 01 Spinner Allrounder, 01 Fast Bowler, 01 Fast Bowler Allrounder |
| Mumbai | Male | 5 | 01 Batsman, 01 Allrounder, 02 Fast Bowlers, 01 Left Arm Spinner | |
| Kabaddi | Mumbai | Male | 6 | 01 Right Corner (Defender), 01 Left Centre (Defender), 01 Left Corner (Defender), 01 Right Raider, 01 Right Centre (Defender), 01 Left Raider |
| Female | 5 | 01 Left Centre (Defender), 01 Right Raider, 01 Right Centre (Defender), 01 Left Raider, 01 Left Corner (Defender) | ||
| Table Tennis | Chennai | Male | 1 | 01 Player (Singles & Doubles) |
| Mumbai | Female | 1 | 01 Singles Player | |
| Football | Mumbai | Male | 8 | 01 Goalkeeper, 02 Defenders, 03 Midfielders, 02 Forwards |
| Total | 30 | 24 Male + 6 Female | ||
Eligibility Criteria :
Eligibility Criteria: Customer Service Associate (30 Posts)
| Position | Vacancies |  Education Qualification | Sports Qualifications |
|---|---|---|---|
| Customer Service Associate | 30 | Degree in any discipline from a recognised University or any equivalent qualifications recognised as such by the Central Government | Should have represented a State / U.T. / the country in National / International competition; OR Medal winner in Junior National Championships; OR Medal winner in Khelo India Youth Games (age category above 18 years) / Khelo India Winter Games / Khelo India Para Games; OR Medal winner in Khelo India University Games; OR Medal winner in School Games Federation of India (SGFI); OR Represented University in Inter-University Tournaments; OR Represented State/U.T. School Team in National Sports/Games for Schools conducted by All India School Games Federation. |
*Relaxation in upper age limit up to a maximum of five years to sportspersons considered meritorious, as per DOPT, Govt of India O.M. No. DOPT-1720781414772 dated 04.03.2020. Ten years relaxation in the case of SC/ST sportspersons.
Authority for Awarding Sports Certificate
| S.N. | Competition | Authority for Awarding Certificate |
|---|---|---|
| 1 | International Competition | Secretary of National Federation of the Game concerned. |
| 2 | National Competition | Secretary of the National Federation or Secretary of the State / U.T. Association of the Game concerned. |
| 3 | Inter-University Tournaments | Dean of Sports or other officer in overall charge of Sports of the University concerned. |
| 4 | National / Sports / Games for Schools | Director or Additional / Joint or Deputy Director in overall charge of sports / games for Schools in the Directorate of Public Instructions / Education of the State. |
| 5 | Khelo India University Games / Khelo India Youth Games / Khelo India Winter Games / Khelo India Para Games | Officer designated / Officer in charge from Sports Authority of India (SAI). |
Age Limit :
The minimum age to apply is 20 years and the maximum age is 28 years for General/EWS category candidates, calculated as on the cut-off date of 01.04.2026.
| No | Category | Age Relaxation | Relaxation to Meritorious Sportspersons as per DOPT guidelines* | Total Age Relaxation* |
|---|---|---|---|---|
| 1 | General / EWS | Nil | 5 Years | 5 Years |
| 2 | Scheduled Caste / Scheduled Tribe | 5 years | 5 years | 10 years |
| 3 | Other Backward Classes (NCL) | 3 years | 5 years | 8 years |
*This concession will be available only to those meritorious sportspersons who satisfy all other eligibility criteria and furnish a certificate in the form and from an authority prescribed as per the guidelines issued by the Government from time to time.
Application Fee
The application fee is non-refundable and must be paid online at the time of registration regardless of whether the candidate is shortlisted for Field Trials or not. General, EWS, and OBC candidates are required to pay ₹850/- (inclusive of GST) plus applicable payment gateway charges. SC, ST, ESM/DESM (Ex-Servicemen/Disabled Ex-Servicemen), and Women candidates are required to pay ₹175/- (intimation charges only, inclusive of GST) plus applicable payment gateway charges.
Payment can be made through Debit Card, Credit Card, Internet Banking, UPI, or any other available online payment mode. Transaction charges, if any, are to be borne by the candidate. Once fee payment is completed successfully, an e-receipt and application form will be generated, which should be printed and retained. The Bank will not entertain any refund requests under any circumstances.
| Category | Application Fee |
|---|---|
| General / EWS / OBC | ₹850/- (Inclusive of GST) + Payment Gateway Charges |
| SC / ST / ESM / DESM / Women | ₹175/- (Inclusive of GST) + Payment Gateway Charges |
Pay Scale & Benefits
Selected candidates will be placed in the clerical cadre pay scale as applicable to Customer Service Associates in Bank of Baroda. The starting basic pay is ₹24,050/- per month and the scale progresses through multiple incremental stages over a period of 20 years, reaching up to ₹64,480/-. Increments are applied at different rates at various stages of the pay scale as detailed below.
| Pay Scale (as amended from time to time) |
|---|
| 24050 – 1340/3 – 28070 – 1650/3 – 33020 – 2000/4 – 41020 – 2340/7 – 57400 – 4400/1 – 61800 – 2680/1 – 64480 (20 years) |
Selection Process :
The selection process consists of two main stages: Shortlisting/Screening of applications followed by Field Trials for shortlisted candidates. In the first stage, applications will be screened against the eligibility criteria including educational qualifications, relevant sports experience, domain expertise, and suitability. Meeting the minimum eligibility criteria does not automatically entitle a candidate to be called for Field Trials – the Bank may call candidates in a ratio as deemed appropriate at its sole discretion. The shortlisting criteria are internal and confidential and will not be shared with candidates.
Shortlisted candidates will be called for Field Trials at a designated venue, the evaluation criteria and qualifying cut-off for which will be determined solely by the Bank. No requests for change of centre, venue, date, or time for Field Trials will be entertained.
The Bank’s decision on shortlisting and selection at all stages is final and binding. Selected candidates must be Active Sportspersons at the time of joining and fit enough to participate in future tournaments. All selected sportspersons will be required to sign a written undertaking to play for the Bank’s team whenever required.
Stage 1: Shortlisting / ScreeningÂ
Applications screened based on eligibility criteria, sports experience, qualifications, and suitability as determined by the Bank. Criteria are internal and confidential.
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Stage 2: Field TrialsÂ
Shortlisted candidates called for Field Trials at designated venue. Evaluation criteria and qualifying cut-off determined solely by the Bank.
Stage 3: Document VerificationÂ
Original documents to be produced at the time of Field Trials / as called by the Bank. Failure to produce documents will debar candidature.
How to Apply ?
The application process is entirely online – no other mode of application will be accepted. Candidates must visit the Bank’s official website www.bankofbaroda.bank.in and apply through the Careers → Current Opportunities section. Before starting the application, candidates must ensure they have a valid personal email ID and active mobile number, a scanned passport-size photograph (20–50 KB, JPG format), a scanned signature in black ink on white paper (10–20 KB, JPG format), and scanned PDF copies of all required documents within the specified file sizes (maximum 500 KB per file).
Candidates are advised to fill the application with utmost care as no changes will be permitted after clicking the SUBMIT button. All details including name, caste, category, date of birth, mobile number, and email ID will be treated as final. Candidates must not submit more than one application; in case of multiple submissions, only the last valid completed application will be retained and fees for earlier applications will be forfeited. A printout of the system-generated application form and e-receipt should be retained for future reference.
Visit: www.bankofbaroda.bank.in → Careers → Current Opportunities
Register online and fill the application form carefully in all fields.
Upload scanned photograph, signature, and all required documents as per specifications in Annexure I.
Pay the application fee online via Debit Card / Credit Card / Internet Banking / UPI.
On successful payment, download and retain the e-receipt and application form printout.
Produce original documents at the time of Field Trials as per the document list in Section 10.4 of the notification.
Documents Required :
i Printout of the valid Call Letter
ii Valid system-generated printout of the online application form
iii Proof of Date of Birth (Birth Certificate / SSLC / Std. X Marksheet or Certificate with DOB)
iv Photo Identity Proof (PAN Card / Passport / Driving Licence / Voter’s Card / Bank Passbook with photo / Aadhar Card / Employee ID / Gazetted Officer ID)
v Certificate(s) / Awards / Medals fulfilling Sports Qualification Eligibility Criteria
vi Individual Semester/Year-wise Mark Sheets & Certificates for educational qualifications including final degree/diploma certificate
vii Caste Certificate in prescribed format (for SC / ST / OBC category candidates) – as per Annexure II
viii OBC certificate with Non-Creamy Layer clause (valid within one year as on date of advertisement)
ix EWS Income & Asset Certificate (for EWS candidates) – as per prescribed format
x Service / Discharge Book with pension payment order and rank proof (for Ex-Servicemen)
xi No Objection Certificate from employer (for candidates serving in Govt / PSU / Nationalised Bank)
xii Relevant documents in support of work experience (appointment letter, salary slip, relieving letter, etc.) wherever applicable
xiii Disability Certificate (Form I / II / III as applicable) for PWD candidates
Important Instructions for Candidates :
Candidates must read the full official notification carefully before filling the application. All eligibility criteria are to be met as on the cut-off date of 01.04.2026. Change of category is not permitted at any stage after submission of the online application. Candidates should not furnish false, fabricated, or tampered information at any stage – doing so will result in disqualification or termination even after joining. Any canvassing or creating undue influence will lead to disqualification. All legal proceedings arising from this recruitment can only be instituted at courts in Mumbai. Signatures must remain consistent across all documents and correspondence throughout the recruitment process. Selected candidates will be governed by the Bank’s service conditions including provisions related to probation (6 months), confirmation, disciplinary rules, and execution of service bonds. Candidates with adverse credit history, criminal cases, or adverse reports from CIBIL or other credit agencies will be ineligible. The Bank reserves the right to reject, modify, increase/decrease vacancies, or cancel the recruitment process at any stage without assigning any reason.
Online application once submitted cannot be modified. Fill with utmost care.
Keep email ID and mobile number active till completion of the recruitment process.
No request for change of Field Trial centre, venue, date or time will be entertained.
Maintain a minimum CIBIL score of 680 at the time of joining.
Probation period is 6 months from the date of joining.
All announcements / corrigendum will be posted only on the Bank’s official website.
No separate communication will be sent to candidates who are not shortlisted or not selected.
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