NABFINS Recruitment 2026 – Apply Online

NABFINS Recruitment 2026 – Apply Online

Post Name : Customer Service Officer (CSO)

NABFINS Customer Service Officer  Job Role

The primary responsibility of a Customer Service Officer is to source customers and increase the sustainable portfolio of the branch.

The CSO has to identify new business locations, source potential customers and support their addition to the branch portfolio. After disbursement, the employee is also responsible for following up with customers and collecting installments on scheduled dates.

 

NABFINS Customer Service Officer Responsibilities

The key responsibilities of a NABFINS Customer Service Officer include:

Sourcing of clients.

Primary verification of client credentials.

Conducting Compulsory Group Training.

Data entry in CRIF.

Data entry in CMS.

Accompanying the Branch Manager for Group Recognition Test.

Accompanying CSE during pre-disbursement activities.

Ensuring disbursement.

Generating demand.

Following up for recovery and undertaking collections.

Remitting collections in the bank or banks.

Reporting demand and collection details to ABM/BM.

Maintaining and filing documents.

NABFINS Customer Service Officer Location

Bihar

West Bengal

Tamil Nadu

Chhattisgarh

Gujarat

Uttar Pradesh

Eligibility Criteria 2026

Candidates applying for the NABFINS Customer Service Officer Recruitment 2026 must meet the prescribed educational, language and field mobility requirements.

Qualification

The minimum educational qualification is:

PUC/10+2 completed.

Candidates who have completed Higher Secondary or an equivalent 10+2 qualification can apply, subject to the other eligibility requirements.

NABFINS Customer Service Officer Language Requirement

Applicants must have written, spoken and reading command over the local language and English.

This requirement is important because the role involves regular interaction with customers, branch staff and field-level operations.

NABFINS Customer Service Officer Experience

Freshers are eligible to apply for the Customer Service Officer post.

However, candidates with 1 to 3 years of experience in a similar job profile and sufficient exposure to field operations and the target customer population may be preferred.

NABFINS Customer Service Officer Driving Licence Requirement

A valid driving licence and motorcycle are mandatory for the Customer Service Officer role.

The  job involves field visits, identifying new business locations, customer sourcing, collection and other branch-related field activities.

Important Dates 2026

Candidates should send their application before 29 August 2026 and avoid waiting until the last day.

Selection Process 2026

The detailed selection process has not been specified in the information provided.

Candidates who submit their resume may be shortlisted by NABFINS based on eligibility, educational qualification, experience, field suitability and other requirements of the Customer Service Officer role.

Shortlisted candidates should follow further instructions communicated by NABFINS regarding the next stages of recruitment.

How to Apply for NABFINS Customer Service Officer Recruitment 2026?

Interested and eligible candidates can apply for the NABFINS Customer Service Officer Recruitment 2026 by sending their updated resume to the official recruitment email address.

Check the NABFINS Customer Service Officer eligibility criteria.

Prepare an updated resume containing educational qualification and work experience details.

Ensure that your mobile number and email address are correctly mentioned in the resume.

Attach the updated resume to the email.

Use a clear subject line such as Application for Customer Service Officer (CSO).

Send the application to [email protected].

Complete the application process on or before 29 August 2026.

Important Links

Apply Online: Click here

Official Notification : Click here

Official Website: Click here

 

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