11403 Posts: IBPS Recruitment 2026 – Apply Online
11403 Posts: IBPS Recruitment 2026 – Apply Online
Post Name : Customer Service Associate (CSA), commonly known as IBPS Clerk
No. of Posts : 11403
Important Dates
Online Registration Start Date : 01.08.2026
Online Registration Last Date : 21.08.2026
Application Fee Payment Window : 01.08.2026 to 21.08.2026
Edit Window (Modify/Correct Application) : 2 days after closure of registration (exact dates to be notified on official website – not specified in the notification)
Pre-Examination Training (PET) : September 2026
Download of Call Letter – Preliminary Exam : September 2026
Online Preliminary Examination : October 2026
Preliminary Exam Result : November 2026
Download of Call Letter – Main Exam : November 2026
Online Main Examination : December 2026
Provisional Allotment : March 2027
Post Details
IBPS has indicated state-wise and category-wise vacancies for the Customer Service Associate post across 11 participating banks in Annexure-I of the notification. The vacancies are described as indicative and anticipated, and the final numbers depend on actual requirements reported by the participating banks closer to the provisional allotment stage. Union Bank of India’s vacancies are marked “NR” (Not Reported) in every state/UT, so the totals below understate the true final vacancy count.
GMC Udhampur Recruitment 2026
Note on totals: the notification gives a state-wise total for each State/UT (as shown below) but does not state one all-India grand total. Adding up all the state totals gives approximately 11,403 posts – this is a figure computed by summing the notification’s own tables, not a number stated directly in the notification, and it excludes any vacancies from Union  Bank of India since those are marked “Not Reported.”
| S. No. | State/UT | Total Vacancies (Indicative) |
|---|---|---|
| 1 | Andaman & Nicobar | 18 |
| 2 | Andhra Pradesh | 186 |
| 3 | Arunachal Pradesh | 45 |
| 4 | Assam | 349 |
| 5 | Bihar | 491 |
| 6 | Chandigarh | 20 |
| 7 | Chhattisgarh | 265 |
| 8 | Dadra & Nagar Haveli | 18 |
| 9 | Daman & Diu | 7 |
| 10 | Delhi | 415 |
| 11 | Goa | 61 |
| 12 | Gujarat | 698 |
| 13 | Haryana | 196 |
| 14 | Himachal Pradesh | 97 |
| 15 | Jammu & Kashmir | 67 |
| 16 | Jharkhand | 182 |
| 17 | Karnataka | 1414 |
| 18 | Kerala | 108 |
| 19 | Ladakh | 6 |
| 20 | Lakshadweep | 11 |
| 21 | Madhya Pradesh | 570 |
| 22 | Maharashtra | 1051 |
| 23 | Manipur | 42 |
| 24 | Meghalaya | 22 |
| 25 | Mizoram | 17 |
| 26 | Nagaland | 31 |
| 27 | Odisha | 337 |
| 28 | Puducherry | 26 |
| 29 | Punjab | 481 |
| 30 | Rajasthan | 392 |
| 31 | Sikkim | 28 |
| 32 | Tamil Nadu | 675 |
| 33 | Telangana | 191 |
| 34 | Tripura | 64 |
| 35 | Uttar Pradesh | 1731 |
| 36 | Uttarakhand | 145 |
| 37 | West Bengal | 946 |
The full category-wise (SC/ST/OBC/EWS/UR) and bank-wise vacancy breakup for each State/UT, along with reservation for Persons with Benchmark Disabilities (HI/OC/VI/ID) and Ex-Servicemen, is given in Annexure-I of the official notification.
Candidates provisionally allotted through CRP CSA-XVI can be posted to any one of the following 11 banks, based on merit-cum-preference:
| S. No. | Bank |
|---|---|
| 1 | Bank of Baroda |
| 2 | Bank of India |
| 3 | Bank of Maharashtra |
| 4 | Canara Bank |
| 5 | Central Bank of India |
| 6 | Indian Bank |
| 7 | Indian Overseas Bank |
| 8 | Punjab National Bank |
| 9 | Punjab & Sind Bank |
| 10 | UCO Bank |
| 11 | Union Bank of India |
Eligibility Criteria
The eligibility conditions below are the basic criteria for applying. IBPS clarifies that qualifying in the CRP and being provisionally allotted to a bank does not guarantee employment – the concerned bank retains the final say on appointment.
| Criteria | Details |
|---|---|
| Nationality | Citizen of India, or a subject of Nepal/Bhutan, or a Tibetan refugee who came to India before 01.01.1962, or a person of Indian origin migrated from specified countries with an eligibility certificate from the Government of India |
| Age (as on 01.08.2026) | Minimum 20 years, Maximum 28 years (born not earlier than 02.08.1998 and not later than 01.08.2006) |
| Educational Qualification (as on 21.08.2026) | A Degree (Graduation) in any discipline from a University recognised by the Government of India, or an equivalent qualification recognised by the Central Government |
| Local Language Proficiency | Candidates must be proficient in reading, writing, speaking and understanding the specified/opted local language of the State/UT they apply for (see Local Language Proficiency Test section) |
| Computer Literacy | Mandatory – a Certificate/Diploma/Degree in computer operations, or having studied Computer/IT as a subject in High School/College |
IBPS Clerk Qualification for Ex-Servicemen
Ex-Servicemen who do not hold the above civil qualification are eligible if they are matriculate Ex-Servicemen who obtained the Army Special Certificate of Education (or the equivalent Navy/Air Force certificate) after completing at least 15 years of service in the Armed Forces, with the certificate dated on or before 21.08.2026.
Age Limit :
The standard age limit is 20 to 28 years as on 01.08.2026. Relaxation in the upper age limit is available to reserved categories as follows:
| Category | Age Relaxation |
|---|---|
| Scheduled Caste/Scheduled Tribe | 5 years |
| Other Backward Classes (Non-Creamy Layer) | 3 years |
| Persons with Benchmark Disabilities | 10 years |
| Ex-Servicemen/Disabled Ex-Servicemen | Actual period of service in defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST), subject to a maximum age of 50 years |
| Widows, divorced women, and women legally separated (not remarried) | Age concession up to 35 years for General/EWS, 38 years for OBC, 40 years for SC/ST |
Age relaxation for SC/ST/OBC candidates is available cumulatively with only one of the other relaxation categories listed above (Point II 3 to 5 of the notification), not with more than one.
Application Fee :
The application fee (inclusive of GST) must be paid online between 01.08.2026 and 21.08.2026:
SC/ST/PwBD/ESM/DESM candidates: ₹175
All other candidates: ₹850
Bank transaction charges for online payment are to be borne by the candidate. Payment can be made via Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, or UPI. A correction fee of ₹200 (inclusive of GST) applies if a candidate uses the Edit Window to modify the submitted application.
Salary :
The Customer Service Associate post carries the following basic pay scale, plus allowances and perquisites as applicable in the allotted participating bank:
| Post | Basic Pay Scale |
|---|---|
| Customer Service Associate (CSA) | ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 |
The Customer Service Associate is eligible for allowances and perquisites as per the rules of the participating bank in force from time to time. Exact take-home pay after allowances is not specified in the notification, since it varies bank to bank.
Selection Process
Selection for CRP CSA-XVI is a two-tier process consisting of an Online Preliminary Examination and an Online Main Examination, followed by a qualifying Local Language Proficiency Test before joining.
Preliminary Examination (Objective Test)
| Test | Medium | No. of Questions | Maximum Marks | Time Allotted |
|---|---|---|---|---|
| English Language | English | 30 | 30 | 20 minutes |
| Numerical Ability | English/Hindi (as opted) | 35 | 35 | 20 minutes |
| Reasoning Ability | English/Hindi (as opted) | 35 | 35 | 20 minutes |
| Total | – | 100 | 100 | 60 minutes |
Main Examination (Objective Test)
| Test | Medium | No. of Questions | Maximum Marks | Time Allotted |
|---|---|---|---|---|
| General/Financial Awareness | English/Hindi (as opted) | 40 | 50 | 20 minutes |
| General English | English | 40 | 40 | 35 minutes |
| Reasoning Ability | English/Hindi (as opted) | 40 | 60 | 35 minutes |
| Quantitative Aptitude | English/Hindi (as opted) | 40 | 50 | 35 minutes |
| Total | – | 160 | 200 | 125 minutes |
There is a penalty of one-fourth (0.25) of the marks assigned to a question for each wrong answer in both the Preliminary and Main Examinations. No penalty applies to unattempted questions. Candidates must clear individual cut-offs in each test as well as an overall cut-off. Only marks obtained in the Main Examination are considered for the final merit list; Preliminary Exam marks are used only for shortlisting.
Local Language Proficiency Test (LLPT)
Candidates must be proficient in the local language of the State/UT they apply for. Candidates who have studied that language up to Class 10 or above are exempt from a separate test. Others must clear a qualifying (marks-based) Local Language Proficiency Test conducted after the Main Exam/provisional allotment but before joining – failing this test means disqualification from the process.
Provisional Allotment
Shortlisted candidates are provisionally allotted to one of the participating banks based on merit-cum-preference and State/UT-wise vacancies reported to IBPS. A reserve list of approximately 30% of vacancies in each category may also be maintained, though this does not guarantee eventual allotment. Provisional allotment is subject to identity verification and the candidate being found medically fit and otherwise eligible by the allotted  bank.
Documents Required
The following original documents (with self-attested photocopies) must be produced at the time of joining/document verification, as applicable:
System-generated printout of the online application form
Proof of Date of Birth (Birth Certificate or SSLC/Class X certificate with DOB)
Photo identity proof as specified in the notification
Graduation mark-sheets and degree certificate
Class 10 or above mark-sheet/certificate for the local language (if applicable)
Caste certificate in the prescribed format (for SC/ST/OBC-NCL candidates)
Income and Asset Certificate (for EWS candidates)
Disability certificate in the prescribed format (for PwBD candidates)
Ex-Servicemen certificates as per Proforma A/B/C/D, as applicable
No Objection Certificate (for candidates already in Government/PSU service)
Any other document supporting the claimed eligibility
How to Apply for IBPS Clerk  Recruitment 2026
Candidates can apply online only – no other mode of application is accepted.
Visit the official IBPS website www.ibps.in and open the “CRP CSA” link, then click “Click Here to Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)”.
Click “Click Here for New Registration” and enter basic details to generate a provisional registration number and password (also sent by email/SMS).
Upload the required scanned documents: photograph, signature, left thumb impression, a handwritten declaration, SSC/SSLC/10th standard or equivalent certificate, and the certificate mentioned in Clause K(ix) if applicable – as per the specifications in Annexure IV of the notification.
Carefully fill in all sections of the online application form using the “Save and Next” facility to verify details before final submission, since most fields cannot be edited after submission.
Indicate the State/UT for which you want to be considered for provisional allotment – this choice is irrevocable once submitted.
Pay the application fee/intimation charges online through the integrated payment gateway (Debit Card/Credit Card/Internet Banking/IMPS/Wallets/UPI).
On successful payment, take a printout of the e-receipt and the completed application form for your records.
Free IBPS Clerk Mock Test Link 2026
Candidates preparing for the IBPS Clerk Recruitment 2026 (CRP CSA-XVI) can boost their exam preparation by attempting the Free IBPS Clerk Mock Test. The mock test is designed according to the latest IBPS Clerk exam pattern and helps candidates practice important questions, improve speed, accuracy, and time management before the Preliminary and Main examinations.
Important Instructions
Fields such as Name, Email ID, Mobile Number, State/UT (vacancy, correspondence and permanent address), Post, and Nationality cannot be edited after submission.
A 2-day Edit Window is provided after the registration closing date to correct other details, for a fee of ₹200; dates for this window will be announced separately on the official website.
Not more than one application is allowed per candidate; in case of multiple applications, only the latest completed one is considered valid.
Any resulting dispute is subject to the sole jurisdiction of courts situated at Mumbai.
Candidates are advised to apply well before the last date to avoid last-minute technical issues.
Candidates who have completed their graduation can also explore more Graduate Government Jobs and Bank Jobs 2026. Those preparing for banking exams may also check IBPS PO Recruitment 2026 and other All India Government Jobs for more opportunities.
Important Links
Apply Online Link : Apply here
Notification : Click here
Official Website:Â www.ibps.in
Grievance Portal:Â cgrs.ibps.in
Join JK Updates WhatsApp ChannelÂ